- 214 inbound leads per month
- 58% of leads received no callback within 2 hours
- First-response average: 4h 12m (company avg 1h 05m)
- Only 34 leads converted to bookings
Slow first-response and inconsistent lead ownership.
- 1Auto-assign inbound leads within 15 minutes
- 2One-touch quote followup within 24 hours
- 3Audit lead ownership and rotation policy








